All items are subject to availability. We will inform you as soon as possible if the goods you have ordered are not available. If an item is out of stock we will email you with the option either to cancel your order or, having told you when we can fulfil it, to wait for delivery.

All orders are positively credit card sanctioned prior to dispatch, so please ensure that the details you provide us with are correct. We cannot accept responsibility for an order being held back as a result of incorrect or invalid payment details being given.

From time to time we may use the information gathered in order to send you promotional information from Stein’s. We have however, within Stein’s Mail Order Service, adopted a policy allowing you to opt out at any time. You can at any time ‘contact us’ and we will opt you out of any aspect of our marketing programme.

We collect information about you for two reasons: firstly to process your order and secondly, to provide you with the best possible service. We never give your details to any other person or company.